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For your convenience, the online Customer Service Center is always open. Manage your account online 24-hours a day.
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NTTA Customer Service Dallas Location 39025 LBJ Service Road (Northwest corner of I-20 and I-35E \| Located inside the DPS Office) Dallas, TX 75232 972-818-NTTA (6882) Hours of Operation Mon- Fri 8 a.m. - 5 p.m. Saturday: Closed Sunday: Closed Fort Worth Location 4825 Overton Ridge Blvd. Suite #304 Fort Worth, Texas 76132 817-731-NTTA (6882) Hours of Operation Mon - Fri 8 a.m. - 6 p.m. Saturday: 9 a.m. - 5:30 p.m. Sunday: Closed Grand Prairie Location 5244 S State Highway 360, Suite #384 Grand Prairie, Texas 75052 817-731-NTTA (6882) Hours of Operation Mon - Fri 8 a.m. - 6 p.m. Saturday: 9 a.m. - 5:30 p.m. Sunday: Closed Irving Location 5555 President George Bush Turnpike Irving, Texas 75038 972-818-NTTA (6882) Hours of Operation Mon - Fri 8 a.m. - 6 p.m. Saturday: 9 a.m. - 5:30 p.m. Sunday: Closed Mesquite Location 2110 N Galloway Avenue, Suite #120 Mesquite, TX 75150 972-818-NTTA (6882) Hours of Operation Mon - Fri 8 a.m. - 6 p.m. Saturday: 9 a.m. - 5:30 p.m. Sunday: Closed Plano Location 5900 W. Plano Parkway Plano, TX 75093 972-818-NTTA (6882) Hours of Operation Mon - Fri 8 a.m. - 6 p.m. Saturday: 9 a.m. - 5:30 p.m. Sunday: Closed Call Center Mon - Fri 8 a.m. - 6 p.m. Saturday: 9 a.m. - 5:30 p.m. 2019 NTTA Customer Service Center Holiday Closures: Good Friday (April 19 & 20) Memorial Day (May 25 & May 27) Independence Day (July 4) Labor Day (Aug. 31, & Sept. 2) Thanksgiving (Nov 28, 29 & 30) Christmas (Dec. 24 & Dec. 25) Email Address: customerservice@ntta.org Mailing Address: P.O. Box 260928 Plano, Texas 75026-0928 Roadside Safety Service: #999 NTTA Ombudsman NTTA Ombudsman 5900 West Plano Parkway Plano, TX. 75093 NTTAOmbudsman@ntta.org 469.801.3662 Ethics & Fraud Hotline: 214-224-2488 NTTA Administrative Offices 5900 W. Plano Parkway Plano, TX 75093 214-461-2000	Email Links Business Diversity Media Relations Open Records Requests Board of Directors Government Affairs Employment Project Communications Sustainability Speakers Bureau Partnerships Report a Roadway Problem Tollway Access Request Utility Permit Request