Contact Us

For your convenience, the online Customer Service Center is always open.
Manage your account online 24-hours a day.

The images below represent the average time our customers wait to speak to a customer service representative

 

 

NTTA Customer Service
Dallas Location
39025 LBJ Service Road
(Northwest corner of I-20 and I-35E | Located inside the DPS Office)
Dallas, TX 75232
972-818-NTTA (6882)

Hours of Operation
Mon- Fri 8 a.m. - 5 p.m.
Saturday: Closed
Sunday: Closed

Fort Worth Location
4825 Overton Ridge Blvd.
Suite #304
Fort Worth, Texas 76132
817-731-NTTA (6882)

Hours of Operation
Mon - Fri 8 a.m. - 6 p.m.
Saturday: 9 a.m. - 5:30 p.m.
Sunday: Closed

Grand Prairie Location
5244 S State Highway 360,
Suite #384
Grand Prairie, Texas 75052
817-731-NTTA (6882)

Hours of Operation
Mon - Fri 8 a.m. - 6 p.m.
Saturday: 9 a.m. - 5:30 p.m.
Sunday: Closed

Irving Location
5555 President George Bush Turnpike
Irving, Texas 75038
972-818-NTTA (6882)

Hours of Operation
Mon - Fri 8 a.m. - 6 p.m.
Saturday: 9 a.m. - 5:30 p.m.
Sunday: Closed

Mesquite Location
2110 N Galloway Avenue, Suite #120
Mesquite, TX 75150
972-818-NTTA (6882)

Hours of Operation
Mon - Fri 8 a.m. - 6 p.m.
Saturday: 9 a.m. - 5:30 p.m.
Sunday: Closed

Plano Location
5900 W. Plano Parkway
Plano, TX 75093
972-818-NTTA (6882)

Hours of Operation
Mon - Fri 8 a.m. - 6 p.m.
Saturday: 9 a.m. - 5:30 p.m.
Sunday: Closed

Call Center
Mon - Fri 8 a.m. - 6 p.m.
Saturday: 9 a.m. - 5:30 p.m.

NTTA Customer Service & Administrative offices will be closed on the following dates in 2020:

Friday/Saturday April 10-11               -       Good Friday

Saturday/Monday, May 23 & 25         -       Memorial Day

Friday/Saturday July 3-4                     -      Independence Day

Saturday/Monday, September 5 & 7     -            Labor Day

Thursday/Friday/Saturday, November 26-28  - Thanksgiving

Thursday/Friday/Saturday, December 24-26   -  Christmas 


Email Address:
 
Mailing Address:
P.O. Box 260928
Plano, Texas 75026-0928
 
Roadside  Safety Service:
#999
 
NTTA Ombudsman
NTTA Ombudsman
5900 West Plano Parkway
Plano, TX. 75093

NTTAOmbudsman@ntta.org
469.801.3662 
                   
Ethics & Fraud Hotline:
214-224-2488
 
NTTA Administrative Offices
5900 W. Plano Parkway
Plano, TX 75093
214-461-2000​

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