From the bustling city center of downtown Dallas, to the vibrant suburban communities in Collin County, to entertainment and sports venues in the mid-cities and the localities in between, North Texas offers an exciting itinerary of destinations and opportunities. And with NTTA toll roads, you can get around the region quicker, easier and happier. With cashless tolling, the NTTA offers two ways to pay, and a TollTag continues to be the most cost-efficient and convenient way to travel our roads.
How Your TollTag Works
As a TollTag customer, you’ll pay your tolls electronically from a prepaid account through the use of the convenient TollTag transponder sticker mounted on your vehicle’s windshield. Each time you pass through a toll lane, the toll is deducted directly from your prepaid account.
Tolls are automatically debited from your account (which is backed by cash, your credit or debit card). When the account reaches $10, you will receive a notice (cash-backed accounts) or $40 will be deducted from your credit or debit card account. Customers can monitor their account usage and add funds to their accounts at any time via the Tollmate mobile app or through the online account management site.
Your TollTag Benefits
Save time and money with your TollTag, and receive the following value over the ZipCash pay-by-mail option:
- The lowest toll rates – ZipCash customers pay at least 50 percent more than TollTag users
- Easy online account access. Check your balance, print receipts and update your information
- Earn prizes and surprises through TollPerks, the rewards program for TollTag customers
- No bills, no hassles – Avoid monthly ZipCash bills and potential administrative fees
- Convenient payment for parking at Dallas Love Field Airport
- Automatic payment on any toll road in Texas
- No additional charge for up to three TollTags on a single account
Apply online or visit one of our TollTag retail locations to get your TollTag today.
Get Your TollTag
Simply apply online at our 24-hour online TollTag Store – the most convenient source for TollTag applications, information and account management. You also may visit our Customer Service Center or other participating retail outlets in person to fill out an application and get your TollTag on the spot.
To open a TollTag account, there is an initial $40 payment for up to three TollTags. Customers are required to maintain a positive account balance, which can be monitored online. Accounts can be secured with a credit card, check or cash. Visa, MasterCard, American Express and Discover are accepted.
Customize your TollTag with a Specialty TollTag featurings Dallas Cowboys, Dallas Stars, Dallas Mavericks or a variety of collegiate designs.
Customers are required to maintain a positive account balance, which they can monitor online or via the Tollmate mobile app (available for Android and Apple). Follow the step-by-step guide to set up secure online access to your TollTag account.
Need guidance on installing your TollTag? Check out the video guide.
See Billing & Payment for more details.
NOTICE
INACTIVE TOLLTAG ACCOUNT HOLDERS
NTTA classifies TollTag accounts that have had no activity for more than three years as inactive, and funds in those accounts are presumed abandoned under TEXAS PROPERTY CODE §72.101. Under TEXAS PROPERTY CODE §74.301, NTTA is required to transfer to the Texas Comptroller of Public Accounts on or before July 1, 2019, funds that as of March 1, 2019, are presumed abandoned.
NTTA will close an inactive account and transfer presumed abandoned funds in the account to the Texas Comptroller of Public Accounts if the holder of the inactive account fails to contact NTTA by May 1, 2019, to assert a claim to the funds or exercise an act of ownership of the funds. The holder of an inactive account may request a refund of the funds in the account or the transfer of those funds to an active TollTag account.
Inactive-account holders have until May 1, 2019, to contact NTTA. After that date, TollTag accounts that remain inactive will be closed, and all account funds presumed abandoned under Texas law will be transferred to the Texas Comptroller of Public Accounts, as required by law. An owner of funds transferred to the Texas Comptroller of Public Accounts can reclaim the funds by contacting the comptroller’s office.
To request a refund, transfer an account balance, or otherwise notify NTTA regarding inactive-account funds, contact:
NTTA Customer Service Department
ATTN: Lewis Sanders
P.O. Box 260928
Plano, TX 75026
Download the TollTag License and User Agreement document
English Version | March 2017
New TollTag License and User Agreement | Effective July 1, 2017
Spanish Version | March 2017
