Customer Service

NTTA Customer Service Center
Services:  new accounts, account changes, account replenishment, ZipCash payment, and violation assistance

 

 

Manage your account

Call us: (972) 818-NTTA (6882) or (817) 731-NTTA (6882)
Email customer service
Customer Service Center Location Hours of Operation:
Online Customer Service Center
Monday-Friday 8 a.m. – 6 p.m.
Saturday 9 a.m. – 5:30 p.m.

 

Plano Location
5900 West Plano Parkway
 

 

Irving Location
5555 President George Bush Turnpike
 

 

Grand Prairie Location
5244 TX-360, Suite #384
 

 

Fort Worth Location
4825 Overton Ridge Blvd., Suite #304
 

 

Dallas Location*
39025 LBJ Service Road
*Not open on Saturday

 

Mesquite Location
2110 N. Galloway Ave. Suite 120/121

 



NTTA Customer Service & Administrative offices will be closed on the following dates in 2021:
Martin Luther King Jr. Day - January 16 & 18
Good Friday - April 2 & 3
Memorial Day - May 29 & 31
Independence Day - July 3 & 5
Labor Day - September 4 & 6
Thanksgiving - November 25-27
Christmas - December 23-25


 

 

 

 

Manage your account online 24-hours a day the online Customer Service Center