Customer Service

NTTA Customer Service Center
Services:  new accounts, account changes, account replenishment, ZipCash payment, and violation assistance

 

Plano Location
5900 West Plano Parkway
Plano, Texas 75093
972-818-NTTA (6882)
Online Customer Service Center


Hours of Operation
Monday through Friday:  8 a.m. - 6 p.m.
(Call Center open until 6 p.m.)
Saturday:  9 a.m. - 5:30 p.m.
Sunday:  Closed
Map us

 

Irving Location
5555 President George Bush Turnpike
Irving, Texas 75038
972-818-NTTA (6882)
817-731-NTTA (6882)
Online Customer Service Center


Hours of Operation
Monday through Friday:  8 a.m. - 6 p.m.
Saturday:  9 a.m. - 5:30 p.m.
Sunday:  Closed
Map us

 

Grand Prairie Location
5244 TX-360, Suite #384
Grand Prairie, TX 75052
972-818-NTTA (6882)
817-731-NTTA (6882)
Online Customer Service Center


Hours of Operation
Monday through Friday:  8 a.m. - 6 p.m.
Saturday:  9 a.m. - 5:30 p.m.
Sunday:  Closed
Map us

 

South Dallas County Location
39025 LBJ Service Road
Dallas, TX 75232
972-818-NTTA (6882)
817-731-NTTA (6882)
Online Customer Service Center


Hours of Operation
Monday through Friday:  8 a.m. - 6 p.m.
Saturday:  Closed
Sunday:  Closed
Map us

 

Fort Worth Location
4825 Overton Ridge Blvd., Suite #304
Fort Worth, Texas 76132
817-731-NTTA (6882)
Online Customer Service Center


Hours of Operation
Monday through Friday:  8 a.m. - 6 p.m.
Saturday:  9 a.m. - 5:30 p.m.
Sunday:  Closed
Map us

2019 NTTA Customer Service Center Holiday Closures:
Good Friday (April 19 & 20)
Memorial Day (May 25 & May 27)
Independence Day (July 4)
Labor Day (Aug. 31, & Sept. 2)
Thanksgiving (Nov 28, 29 & 30)
Christmas (Dec. 24 & Dec. 25)


 

 

 

 

Manage your account online 24-hours a day the online Customer Service Center or send an email to customerservice@ntta.org