Operations

 

James HofmannJames Hofmann Assistant Executive Director of Operations
Assistant Executive Director of Operations

James Hofmann is the assistant executive director of operations for the NTTA, overseeing its customer service, information technology and human resources departments.

Hofmann first joined the NTTA in 2005 as director of information technology. In October 2006, he was named the NTTA’s director of business solutions. Previously, Hofmann worked with the NTTA in consulting and interim roles, including as interim assistant director of information technology and as a software project manager. During that time, Hofmann managed the creation of an enterprise geographic information system project for the NTTA. The International Bridge, Tunnel and Turnpike Association honored the NTTA with a Toll Excellence Award in Operations in 2003 for that project.

Hofmann left the NTTA in August 2007 to return to the private sector, serving as a consultant and project manager on various ventures related to the tolling and highway industry for HNTB. His experience includes work with public-private partnerships, intergovernmental negotiations and business process improvements. Before returning to the NTTA in May 2013, Hofmann served as associate vice president for HNTB, overseeing programs and projects for many of the firm’s largest clients.

His past experience also includes work as an analyst and engineer for geographic information system software.

Hofmann earned a bachelor’s degree in science from Texas A&M University in 1995 and received a master’s degree in science from the University of Utah in 1999.