Toll Rate FAQs

 

 

 

What are the toll rates?

Tolltag rates are on average 17.06 cents per mile effective, July 1, 2015, as part of a scheduled biennial increase. The rates align with the regional toll rate adopted by the Regional Transportation Council in April 2006.

How much will toll rates increase?

Rates will increase to an average rate of 17.06 cents per mile (up from 16.16 cents; 2.75 percent compounded annually), which allows for predictable, incremental increases to meet NTTA’s financial and bond obligations. NTTA’s Board of Directors considers the biennial rate increase each year as part of its budget review and approval process.

When will toll rates go up?

The toll rate increase goes into effect on July 1, 2015. Signs with the new rates will be in place beforehand, but you will not be charged the new rates until July 1. Rates adjust every odd year to allow for predictable, incremental increases to assist in planning and to repay bonds. NTTA’s Board of Directors considers the rate increase each year as part of its budget review and approval process.

Which roads will be affected?

Toll rates on all NTTA toll roads will increase.

  • Dallas North Tollway
  • President George Bush Turnpike
  • Sam Rayburn Tollway
  • Chisholm Trail Parkway
  • Addison Airport Toll Tunnel
  • Lewisville Lake Toll Bridge
  • Mountain Creek Lake Bridge

What about TEXpress Lanes?

NTTA does not own, operate, maintain or set rates on TEXpress Lanes, which are owned and operated by either TxDOT or a private developer. More information about rates on TEXpress Lanes is available at TEXpressLanes.com.

Why are toll rates increasing?

Tolls are necessary to ensure the safety, quality and reliability of NTTA toll roads. Regularly scheduled increases help NTTA plan for future projects – such as the capacity improvements now underway on the President George Bush Turnpike and Dallas North Tollway – by maintaining a strong financial position to meet all financial commitments and repay bonds. The increase helps keep the Authority’s bond rating in the “A” category, which means NTTA can get better interest rates on bonds to pay for roads. For our customer, it means NTTA can reinvest in its network of roads and provide services such as regular maintenance, free roadside assistance and emergency response initiatives. This means a safer and more reliable commute for customers.

What is covered by the tolls I pay?

Tolls pay for better roads and widespread access to destinations across North Texas. They are used to:

  • Repay bonds sold to finance the projects
  • Operate and maintain existing toll roads
  • Fund expansions and improvements and to accommodate continuing traffic growth

Additionally

  • Tolls are a direct fee paid for the use, operation and maintenance of a roadway.
  • Tolls are helping North Texas bridge the funding gap between transportation needs and available resources.
  • Toll road users benefit from a higher level of service, including better maintenance, which translates into improved driving conditions and vehicle maintenance cost savings.

How are toll rates determined?

  • Using an equitable influence-distance-based tolling system, the rates are closely aligned to the miles driven. Small incremental rate increases are reset in odd numbered years on July 1.
  • Rates are on average 17.06 cents per mile as of July 1, 2015

Are the rates based on the actual distances traveled?

NTTA’s toll roads do not use a controlled access system where you receive a ticket as you enter and exit the roads. Rather, NTTA uses influence distance‐based tolling, which makes calculated determinations about how far a driver travels.

Why do we need toll roads?

To meet the transportation needs of North Texas, NTTA has been asked to step up and, in essence, fill the gap where state (gas tax) funds are not available. NTTA does this through the ongoing collection of tolls. The Texas Legislature and regional transportation official rely on toll roads as a way to advance much needed mobility projects.

There’s another benefit: toll roads fuel economic development to surrounding communities. The communities in which toll roads are located benefit from new business development and neighborhoods that spring up along and near NTTA toll roads, such as the Toyota and the Dallas Cowboys headquarters near the Dallas North Tollway/Sam Rayburn Toll interchange and the State Farm and Raytheon headquarters near the George Bush Turnpike/U.S. 75 interchange..

Why charge a toll when I pay gas taxes to build and maintain roads?

Gas taxes, vehicle registration fees and other taxes support TxDOT projects, not NTTA tollways. NTTA tollways are funded largely through the sale of bonds that are repaid by collecting tolls from motorists who use the road.

NTTA uses tolls, not tax dollars, to maintain and operate the roads we build. Tolls are fees paid for driving on the toll road and go directly toward high-quality maintenance of existing tollways, construction of new roads, and NTTA’s customer service and safety programs. This means a quicker, safer travel experience with less wear and tear on the vehicle and a more reliable commute across town.

Is there an advantage of having a TollTag instead of using ZipCash?

There are many advantages to having a TollTag. TollTags may be used on any toll road in Texas, including area TEXpress Lanes. Accounts opened with a credit or debit card also may be used for parking or pass-through at DFW International and Dallas Love Field airports. Additionally, drivers receive a discounted rate on terminal parking at DFW International airport.

The $20 Starter TollTag has most of the benefits of a standard TollTag at a lower start-up cost. Now, even if you only drive on NTTA toll roads once in a while, you can have all the convenience and the lower toll rates of a TollTag.

How does a TollTag account work?

Accounts can be opened with either a $20 or $40 pre-paid balance using cash, check or credit/debit card. NTTA deducts the exact toll amounts from your account each time your TollTag passes through an operating toll lane. When the account reaches $10 (or $5 with a $20 Starter TollTag), your account will be debited $40 (or $20) (credit/debit card-backed accounts only), or you will receive a notice (check- or cash-backed accounts).

Save time and money with a TollTag and receive the following value over the ZipCash pay-by-mail option:
  • The lowest toll rates – ZipCash customers pay 50 percent higher rates
  • Easy online account access – check your balance, print receipts and update your information
  • No bills, no hassles – avoid monthly ZipCash bills and potential administrative fees
  • Discounted terminal parking at DFW International airport
  • Convenient payment for parking at Dallas Love Field airport
  • Automatic payment on any toll road in Texas and Oklahoma
  • No additional charge for up to three TollTags on a single account

How do I get a TollTag?

  • Opening or managing a TollTag is just a click away at our Online Customer Service Center.
  • Visit  an NTTA TollTag in Plano, Iriving or Fort Worth, or call us at 972-272-(6882) or 817-731-(6882).
  • NTTA also has Regional TollTag Partners such as local municipalities, grocery stores and more than 1,100 MoneyGram agents throughout the Metroplex. View a complete list of Regional TollTag Partners Customer Information Section.