Toll Rate FAQs

 

 

 

What are the toll rates?

The TollTag toll rate is an average of 18.01 cents per mile, effective July 1, 2017. The ZipCash, pay-by-mail rate is 50 percent more than the TollTag rate

How much and how often do toll rates increase?

Toll rates adjust every year at 2.75 percent, compounded, and are reset in odd numbered years. This regularly scheduled increase provides predictable, incremental increases, ensuring adequate funding for safety and maintenance programs, repayment of bonds and the delivery of transportation options.

When do toll rates increase?

Toll rates adjust every year at 2.75 percent, compounded, and are reset in odd numbered years. This regularly scheduled increase provides predictable, incremental increases, ensuring adequate funding for safety and maintenance programs, repayment of bonds and the delivery of transportation options. During NTTA’s annual budget approval process, NTTA’s Board of Directors reviews our financial obligations and the need for the biennial toll rate increase.

Which roads will be affected by a toll increase?

Toll rates on all NTTA toll roads will increase.

  • Dallas North Tollway
  • President George Bush Turnpike
  • Sam Rayburn Tollway
  • Chisholm Trail Parkway
  • Addison Airport Toll Tunnel
  • Lewisville Lake Toll Bridge
  • Mountain Creek Lake Bridge

What about TEXpress Lanes?

NTTA does not own, operate, maintain or set rates on TEXpress Lanes, which are owned and operated by TxDOT, or, in some cases, a private developer. More information about rates on TEXpress Lanes is available at TEXpressLanes.com.

Why are toll rates increasing?

For our customers, it means NTTA can reinvest in its network of roads and provide services, including regular maintenance, free roadside assistance, emergency response initiatives and adding lanes to existing roads to alleviate congestion. This means a safer and more reliable commute for customers.

NTTA does not receive federal or state appropriations to repay its nearly $10 billion in outstanding bonds. Our toll roads are funded through the sale of bonds that are repaid by collecting tolls from drivers who use our toll roads. Toll roads offer travel options in one of the fastest growing regions in the country.

Where do my tolls go?

  • Tolls repay bonds sold to finance initial toll road construction.
  • Tolls go toward the operation and maintenance of our high-quality roads.
  • Tolls also fund expansions and improvements to accommodate continuing traffic growth.
  • Toll roads help North Texas bridge the funding gap between transportation needs and available resources.
  • • Toll road users benefit from a higher level of service and regular road maintenance, which translates into improved driving conditions and vehicle-maintenance cost savings.

How are toll rates determined?

During NTTA’s annual budget approval process, its Board of Directors reviews NTTA’s financial obligations and the continued need for the biennial toll rate increase.

NTTA uses an equitable, influence-distance-based tolling system. The rates are closely aligned to miles driven. Small incremental rate increases are implemented in odd numbered years on July 1.

Are the rates based on the actual distances traveled?

NTTA’s toll roads do not use a controlled access system, where you receive a ticket as you enter and exit the roads. Instead, NTTA uses an equitable influence-distance-based tolling system. The rates are closely aligned to miles driven. .

Why do we need toll roads?

NTTA’s toll roads are funded through the sale of bonds that are repaid by collecting tolls from drivers who use our toll roads. NTTA does not receive federal or state appropriations to repay its nearly $10 billion in outstanding bonds. Toll roads offer travel options in one of the fastest growing regions in the country. And North Texas communities benefit from better access to businesses and communities, which help those businesses and communities grow. Recent commercial development along our toll roads include Toyota, Liberty Mutual and the Dallas Cowboys headquarters (near the Dallas North Tollway/Sam Rayburn Toll interchange) and the State Farm and Raytheon headquarters (near the George Bush Turnpike/U.S. 75 interchange).

History shows that, without toll roads, several major corridors would still be waiting to be built, including Chisholm Trail Parkway and State Highway 360 South. With your safety in mind, NTTA is re-investing nearly $1 billion in the next decade to widen and improve its roads in the region.

Why charge a toll when I pay gas taxes to build and maintain roads?

NTTA does not receive federal or state appropriations to repay its nearly $10 billion in outstanding bonds. Our toll roads are funded through the sale of bonds that are repaid by collecting tolls from drivers who use our toll roads. Toll roads offer travel options in one of the fastest growing regions in the country.

Gas taxes, vehicle registration fees and other taxes support road projects built by the state, not NTTA. NTTA tollways are funded largely through the sale of bonds that are repaid by collecting tolls from drivers who use the road.

Is there an advantage of becoming a TollTag member instead of using ZipCash pay-by-mail?

Absolutely. TollTag members get the lowest toll rate available. ZipCash pay-by-mail customers pay 50 percent more than TollTag members. A TollTag may be used on any toll road in Texas, including area TEXpress Lanes. A TollTag can also be used on toll roads in Oklahoma and Kansas, where TollTag members receive the same discounts as drivers with tag membership in those states. TollTag accounts opened with a credit or debit card also may be used for parking or pass-through at DFW and Dallas Love Field airports.
 
The $20 Starter TollTag has most of the benefits of a standard TollTag at a lower start-up cost. So if you only drive on NTTA toll roads once in a while, you can have all the convenience and the lower toll rates of a TollTag.

How does a TollTag account work?

Accounts can be opened with either a $20 or $40 pre-paid balance, using credit or debit card. NTTA deducts the exact toll amounts from your account each time your TollTag passes through an operating tolling point. When the account balance reaches $10 (or $5 with a $20 Starter TollTag), your credit or debit card will be charged $40 (or $20 with the Starter TollTag). You can also open a cash-backed TollTag account, which can be replenished at a number of locations throughout Dallas/Fort Worth.
 
Save time and money with a TollTag and receive the following benefits ZipCash customers don’t receive:
  • The lowest toll rates – ZipCash customers pay 50 percent higher rates
  • Easy online account access – check your balance, print receipts and update your information
  • Easy account management through the Tollmate app. Call for emergency roadside assistance when you’re on an NTTA toll road, calculate tolls and more
  • No bills, no hassles – avoid monthly ZipCash bills and potential administrative fees
  • Convenient payment for parking at DFW and Love Field airports. You can print stand-alone airport parking receipts for business-expense reporting
  • Automatic payment on any toll road in Texas, Kansas and Oklahoma
  • No additional charge for up to three TollTags on a single account

How do I get a TollTag?

  • Opening or managing a TollTag is just a click away at our Online Customer Service Center.
  • You can also visit an NTTA TollTag Customer Service Center in Dallas, Plano, Irving or Fort Worth, or call us at 972-272-(6882) or 817-731-(6882).
  • NTTA also has Regional TollTag Partners, such as local cities, counties, grocery stores and more than 1,100 MoneyGram agents throughout the Metroplex.