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- *April 16, 2014 2013 NTTA BUSINESS DIVERSITY RESULTS
  4/16/2014 12:00 AM
  NTTA BUSINESS DIVERSITY NUMBERS SET HIGH MARK
  
  PLANO, Texas – April 16, 2014 – The North Texas Tollway Authority’s Business Diversity department announced at its regularly scheduled board meeting that the Authority achieved its highest level of disadvantaged, minority and women business enterprise participation in 2013. This marks the fifth consecutive year of growth following NTTA’s elevation of Business Diversity to a stand-alone department.
  
  D/M/WBE participation grew to 27.9 percent in 2013 from 25.1 percent in 2012. There was an increase in diversity participation in three of the four NTTA procurement categories.
  
  “NTTA seeks to create more opportunities for qualified candidates looking to do business with the Authority,” said NTTA Chairman Kenneth Barr. “We continue to increase our effort in this area.”
  
  Additionally, NTTA continues to show steady growth in the number of D/M/WBEs moving into prime contractor roles.
  
  The NTTA Business Diversity Department is responsible for the implementation and coordination of all
  related program activities including outreach, monitoring, tracking and reporting for the D/M/W/SBE
  programs.

* March 12, 2014 RESTRUCTURED FEES REMINDER

3/13/2014 12:00 AM

NTTA’S NEW FEE STRUCTURE AVAILABLE TO ALL ZIPCASH USERS
New Structure Part of Recent Customer Service Enhancements

PLANO, Texas – March 12, 2014 – The North Texas Tollway Authority wants to remind everyone with an overdue ZipCash bill that they can benefit from NTTA’s new streamlined fee structure, which went into effect last year.

Anyone with a ZipCash invoice – old or new – can take advantage of the new fee structure. Initial ZipCash invoices do not include any fees. First notices of non-payment now include a $10 administrative fee; second notices of non-payment include an additional $25 administrative fee. This is a move from a per-toll to a per-invoice fee. Invoices with the new fee structure are similar to many other bills customers already receive and are familiar with.

As an example: Under the old fee structure, a commuter drives from Plano to downtown Dallas for work every week day, averaging six transactions per day or 120 transactions per month. If this driver ignored the 16 requests for payment for more than four months, the overall fees would be significantly reduced under the new fee structure and with NTTA’s transition to 30-day billing in September 2013.

See the comparison below using 30-day’s worth of tolls as it ages through the billing process.

ZIPCASH USER	TIMING	OLD FEE STRUCTURE	NEW FEE STRUCTURE	DIFFERENCE
ZipCash Tolls	0-30 Days	$169.20	$169.20	0
Total ZipCash Invoices		4	1	0
1st Notice of Nonpayment (Administrative Fees)	30-60 Days	$32.00 ($8 per invoice)	$10.00 ($10 per invoice)	-$22.00
2nd Notice of Nonpayment (Administrative Fees)	60-90 Days	$792.00 ($6.60 per transaction)	$25.00 ($25.00 per invoice)	-$767.00
Collection Agency Fees $29 per invoice	120 Days	$116.00	$29.00	-$87.00
TOTAL		$1,109.20	$233.20	-$876.00

The NTTA rolled out sweeping customer service enhancements last September in response to feedback from drivers who use NTTA roadways. The changes were made to streamline ZipCash billing for easier payment, increase the number of places to get a TollTag, enhance existing services and offer a new $20 Starter TollTag for infrequent users.

The most efficient and economical way to travel on an NTTA toll road is with a TollTag. TollTag customers pay the lowest toll rates; ZipCash customers pay 50 percent higher rates reflecting the higher costs of processing and collection. Customers who need to view or update their TollTag account should visit NTTA.org or contact NTTA’s Customer Service Center at 972-818-NTTA (6882).

- * Feb. 10, 2014 NTTA ANNOUNCES CHISHOLM TRAIL PARKWAY OPENING MONTH
  2/11/2014 12:00 AM
  CHISHOLM TRAIL PARKWAY PLANNED TO OPEN TO TRAFFIC IN MAY
  28-mile toll road runs from Tarrant County to Johnson County
  
  PLANO, Texas – Feb. 10, 2014 – The opening of the North Texas Tollway Authority’s Chisholm Trail Parkway is fast approaching. The new toll road is scheduled to open to traffic in May 2014. The 27.6 mile toll road extends from Fort Worth’s business district south to U.S. 67 in Cleburne.
  
  “It’s been 50 years in the making and soon the Chisholm Trail Parkway will be a reality, the NTTA’s first roadway in Tarrant and Johnson counties,” said NTTA Board Chairman Kenneth Barr. “The Chisholm Trail Parkway is an important roadway that will alleviate congestion and create more direct routes for those who travel between Fort Worth and Cleburne.”
  
  The CTP is an all-electronic tolling facility; there is no need for tollbooths. An NTTA TollTag is the least expensive and most convenient way to travel on the CTP and area toll roads. ZipCash users, the NTTA’s pay-by-mail customers, pay 50 percent more for tolls to reflect the higher cost of collection. A new, $20 entry-level TollTag is now available for infrequent users.
  
  Motorists traveling along the parkway will notice the modern zigzag motif and southwest buff color on the walls of the Chisholm Trail Parkway which pay homage to the Texas and Pacific rail station in downtown Fort Worth. In addition, large-scale mosaic tile murals will be featured on six columns or monuments of the CTP.
  
  The entire $1.4 billion toll road will open on the same day in May. Along with creating a new route through Southwest Fort Worth into Johnson County, the CTP will provide motorists with an alternative to Interstate 35W.
  
  Construction on the CTP began in April 2010, and was fully underway by December 2011. The Texas Department of Transportation, a project partner, constructed an access improvement at the Interstate-20/State Highway 183 interchanges with the new CTP.
  
  Posted speed limits for various sections of the CTP:
  - Downtown Fort Worth to north of State Highway 183 - 50 mph
  - SH 183 to Altamesa Boulevard/Dirks Road - 60 mph
  - Altamesa Boulevard/Dirks Road to U.S. 67 - 70 mph
  Individuals wishing to acquire an NTTA TollTag at no charge may do so online at NTTA.org, by calling (817) 731-6882, or in person at one of the NTTA’s Customer Service Centers or one of more than 200 Regional TollTag Partners in north Texas.
  
  Special purple-and-white TCU TollTags will be available starting in winter 2014. Email us today at tcutolltag@ntta.org and we will notify you when the TCU TollTags are available.
  
  For more information about the CTP, please refer to the NTTA’s Chisholm Trail Parkway brochure, visit NTTA.org , contact us via email at: ChisholmTrail@NTTA.org or via phone at (817) 916-5105 in Tarrant County and (817) 202-9384 in Johnson County.
- * Feb. 4, 2014 NTTA LAUNCHES OPEN ROAD SWEEPSTAKES
  2/5/2014 12:00 AM
  Prizes Feature Multi-Day Road Trips Throughout the State of Texas
  
  PLANO, Texas – Feb. 4, 2014 – It’s never too early to begin planning a family vacation and the North Texas Tollway Authority is offering a great opportunity to get away with its Open Road Sweepstakes. In celebration of the spring opening of the Chisholm Trail Parkway, a toll road connecting downtown Fort Worth south to Cleburne, the NTTA is launching the Open Road contest with prize packages featuring five “Best Road Trip Ever” adventures.
  
  New TollTag customers are automatically entered when they open an account. Current TollTag account holders and non-TollTag drivers can download mail-in entry details. The contest runs through July 31, 2014.
  
  Winners will explore major Texas destinations, small towns and off-the-beaten path attractions. Prizes include four Texas Weekend road trips and one seven-night/eight-day grand prize. All packages include: RV rentals for four, accommodations, meals, per diems for gas and tickets to select tourist attractions.
  
  Winners will be chosen on a rolling basis, with the grand prize announcement to coincide with the opening of the 27.6-mile Chisholm Trail Parkway in May.