Important information about rental cars
NTTA recommends you review rental car agreements carefully and ask questions about toll charges and fees when booking a rental car for travel than may include North Texas toll roads. NTTA does not regulate rental car companies or the charges and fees imposed by rental car companies. NTTA has worked with various rental car companies to facilitate travel and billing for rental cars on North Texas toll roads. NTTA has not reviewed or endorsed the charges and fees or other terms and conditions in rental car agreements. Please review rental car agreements carefully.
Various rental car companies share vehicle information with the NTTA to offer toll road access to their customers, while others offer an optional toll road plan at the time of the rental. Before driving NTTA roadways in a rental vehicle, please ask your rental car company about its individual toll policy. If your rental agreement includes toll road usage, the vehicle may be used to travel on any NTTA road, and you will receive a ZipCash invoice referencing the rental car tollway use.
If NTTA does not have an agreement with a driver’s rental car company or the driver declines their rental company’s toll policy, then the driver may be subject to NTTA fees and rental agency fines upon use of toll roads.
If you have a hardcase TollTag, you may temporarily move your TollTag to a rental car after updating your TollTag account with the rental vehicle’s information. You may update your information through Online Account Management or by contacting NTTA Customer Service at 972-818-(NTTA) 6882.
After using your hardcase TollTag in a rental car, you must update your TollTag account with your regular vehicle information to avoid administrative fees.
This option is not available to customers with sticker TollTags, since attempting to remove the sticker will damage the tag.
Rental car companies have varying toll payment methods, but NTTA’s Zip-Pass offers a consistent way to pay tolls accumulated while driving a rental vehicle during a visit to Dallas/Fort Worth. A Zip-Pass account is available as a short-term method for visitors to pay for tolls while driving in rental vehicles. A Zip-Pass account allows motorists to avoid added fines, fees and opt-in costs charged by rental car companies and assures tolls are paid on time while driving a rental car or visiting Dallas/Fort Worth in a personal vehicle. Customers must call NTTA Customer Service at 972-818-NTTA (6882) to open a Zip-Pass.
You also can ask your rental car company about its individual toll policy. If NTTA does not have an agreement with a driver’s rental car company or the driver chooses not to opt-in to their rental company’s toll policy, then the driver may be subject to NTTA administrative fees and rental agency fines upon use of toll roads.