Electronic Toll Collection FAQs

 Electronic Toll Collection FAQs

Why did NTTA move to all-electronic toll collection?
All-Electronic Toll Collection (ETC), also known as cashless tolling, improves air quality, fuel efficiency and time savings through reduced stop-and-go traffic and idling at toll booths; it also heightens motorist and employee safety through the elimination of merging and weaving. There are also significant operational savings for NTTA that we will reinvest in other North Texas mobility projects.

When did NTTA switch to cashless tolling?
The Dallas North Tollway, Addison Airport Toll Tunnel and the Mountain Creek Lake Bridge made the switch on December 10, 2010. The President George Bush Turnpike was converted to all-ETC on July 1, 2009. The Sam Rayburn Tollway and the Lewisville Lake Toll Bridge were built with cashless toll collection in place.

Which structures have changed?
New overhead toll structures, called gantries, replaced main lane plazas and tollbooths at entrances and exits.

How does cashless tolling work for non-TollTag customers?
Non-TollTag customers pay tolls via ZipCash, NTTA’s pay-by-invoice option. With ZipCash, cameras at each tolling point photograph vehicle license plates, and invoices are mailed to the vehicle owners registered with the Texas Department of Motor Vehicles. ZipCash rates are at least 50% more than TollTag rates.

What about vehicles with out-of-state license plates?
NTTA currently partners with a third party to acquire out-of-state vehicle information. NTTA aggressively pursues all tolls owed, whether the vehicle is registered in Texas or another state.

What if I'm driving a rental vehicle?
Ask your rental car company about its individual toll policy. If NTTA does not have an agreement with a driver’s rental car company or the driver chooses not to opt-in to their rental company’s toll policy, then the driver may be subject to NTTA administrative fees and rental agency fines upon use of toll roads.
With the transition to cashless tolling, why should I get a TollTag?
Even though NTTA offers two ways to pay tolls, the TollTag continues to be the most cost-efficient and convenient way to travel our roads. The alternative payment method, ZipCash, is up to 50 percent more and requires users to keep track of mailed invoices.

Additionally, the TollTag works with any toll road in Texas and can be used to pay for parking and pass-through at D/FW International and Dallas Love Field airports.

Download the TollTag License and Use Agreement document.