Customer Appointments

NTTA’s Convenient Reservation System for Customer Service Appointments

It's easy to schedule a call or in-person appointment with a customer service agent when it's convenient for you. Our online reservation system connects you to all the help you need. The process is quick and easy:

  1. ​Select a Service for:
    • Setting up a new TollTag account
    • Paying a ZipCash bill
    • Managing your existing TollTag account
    • Habitual Violators
    • Other
  2. Choose a convenient date and time:
    • Choose a day and time that fits your schedule and provide a few pieces of information so we are ready to help you.

That's it! Get started below by selecting your preferred meeting type and location.

Book an Appointment at NTTA’s Plano Store
(5900 West Plano Parkway, Plano, TX 75093)

Book an Appointment at NTTA’s Irving Store
(5555 President George Bush Turnpike, Irving, TX 75038)

Book an Appointment at NTTA’s Fort Worth Store
(4825 Overton Ridge Boulevard, Suite 304, Fort Worth, TX 76132)

Book an Appointment at NTTA’s Department of Public Safety Store
(39025 LBJ Service Road, Dallas, TX 75232)

Book an Appointment at NTTA’s Grand Prairie Store
(5244 S. State Hwy 360, Grand Prairie, TX 75052)

Book an Appointment at NTTA’s Mesquite Store
(2100 N Galloway Avenue, Mesquite, TX 75150)

Book a Phone Call from Customer Service

View our Terms and Conditions.