Customer Service:
972-818-NTTA
1-877-991-0033

Admin Offices: 214-461-2000

5900 West Plano Parkway
Suite 100,
Plano Texas 75093

websupport@ntta.org

Frequently Asked Questions

  1. What is the NTTA Business Opportunity Program and Policy (“BOPP”)?
  2. What is the difference between the DBE and SBE programs? Why are there two separate programs?
  3. Does a firm have to be minority or woman owned to become a DBE or a SBE vendor for the NTTA?
  4. Does a firm have to be DBE or SBE certified to bid on NTTA procurements?
  5. How do I get on the NTTA bidders' (vendor) list?
  6. How do I get certified as a DBE?
  7. How do I get certified as an SBE?
  8. How do I find out what firms are certified as DBEs?
  9. How do I find out what firms qualify as SBEs for the NTTA program?
  10. What goals will have to be met to satisfy the DBE program requirements?
  11. What goals will have to be met to satisfy the SBE program requirements?
  12. How do I obtain copies of Committment and Reporting forms I need to complete and submit to comply with the DBE and SBE programs as part of my contract requirements?
  13. Where do I call with questions about the NTTA DBE and SBE programs?
  14. Are DBE and SBE goals really quotas?
  15. What is the purpose of the goals?
  16. Do contractors always have to guarantee that they will subcontract a certain percentage of the contract to DBEs or SBEs?
  17. What happens if a DBE or SBE quits a job or needs to be terminated from the job?
  18. What does a contractor have to do to show a "good faith" effort to achieve the DBE or SBE goal?
  19. In deciding whether a bidder has shown a "good faith" effort, will the NTTA take into consideration the reason the bidder has difficulty achieving the goal and the fact that other contractors could not commit to achieve the goal?
  20. How do we report a complaint about or violation of the DBE or SBE programs?
  21. Do I have to identify myself when I make a complaint?
  22. If I identify myself when I make a complaint, who will find out?
  23. What will happen if I do not want to participate in an investigation?
  24. What will happen if I do participate in an investigation?
  25. What will happen if a firm violates the BOPP?
  26. Do I have to report all of the DBEs and/or SBEs that are actually utilized or just the ones that are included in my commitment?
  27. What records do I need to keep? Will the NTTA audit my records?