About The Staff
The North Texas Tollway Authority staff consists of more than 750 dedicated employees who strive to achieve the NTTA Mission:
To enhance mobility through responsible and innovative tolling solutions.
But, what the mission statement does not say is that those employees each do their part to focus on quality customer service, making your drive on NTTA's toll roads a pleasurable experience. That customer service is demonstrated in many areas . . . from a customer service specialist's friendly smile to the dedicated maintenance employee who, in all weather conditions, makes sure the NTTA's toll roads are safe and clear for your travels.
Behind the scenes, there are employees who stay abreast of the latest technology which allows you to get where you are going quicker and safer. There are employees who make sure that the Authority works hand in hand with other governmental agencies to complement regional mobility efforts, and there are employees who ensure the NTTA remains a leader in the industry with a sound financial foundation.
You may reach the staff via phone or e-mail options listed on the Contact Us page.