Customer Service:
972-818-NTTA (6882)

Admin Offices: 214-461-2000

5900 West Plano Parkway
Suite 100,
Plano Texas 75093

customerservice@ntta.org

For other questions:
websupport@ntta.org

Driving Conditions

Need to find out about traffic on our toll roads? Use this interactive map to help you more effectively use our roads and get where you're going fast! To see more detailed information, simply select the appropriate tab, then hover the mouse over the section of interest!



Numbers to Call - 972-444-HELP (4357) for any type of roadside assistance.


9-1-1 for roadside emergencies

The Command Center is staffed 24 hours a day and will dispatch assistance to motorists in need. You may call the "HELP" line for debris in the roadway, disabled motorists, or crashes. You may call 9-1-1 for any roadside emergencies. The staff will send the appropriate equipment to assist you and to keep you safe while assisting you.

The NTTA developed a Roadway Customer Service team to help stranded motorists, to remove debris from the roadway, to provide protection to emergency responders, customers, and construction workers at incident scenes and to assist during disasters or regional emergencies and evacuations on NTTA roadways. The Command Center dispatches Roadway Customer Service team members; to obtain their services call the "HELP" line.